The Joint Commission recently announced it is implementing improvements to its survey procedures in 2025, based on feedback received.
According to The Joint Commission’s announcement, some of the developments will include:
· An updated survey report, designed to be more user-friendly. The adjusted report will allow users to “share insights in a clear and prioritized way, including an executive summary, to help organizations better understand and address their survey findings.”
· An enhanced SAFER Matrix.
· A SAFER Peer Benchmarking tool that shows hospitals how they stack up against their peers.
· An easier way to upload documents to surveys. This new process is optional.
Additionally, “the for-cause survey process has been modified to help organizations better understand the process. The general reason for the survey will be communicated; survey plan discussed; and at the close, surveyors will provide a verbal overview of observations. Applicable to all accredited, certified, and verified healthcare organizations.”
