Roche claims six 2024 IMV ServiceTrak Clinical Laboratory Awards at ALDM for customer satisfaction, system performance and service performance in Core Lab
Roche is proud to be the recipient of six IMV ServiceTrakTM awards, presented at the Association of Diagnostics and Laboratory Medicine (ADLM) annual industry conference.
Roche was recognized as No. 1 in service for both Clinical Chemistry and Integrated Workstation systems.
The IMV ServiceTrak Clinical Laboratory Awards are the result of independent market research assessing manufacturer performance in the in-vitro diagnostics space. IMV’s annual report represents an independent analysis of customer satisfaction with instrument manufacturers, system performance and service received.
IMV’s ServiceTrak Clinical Laboratory Awards are based on feedback from laboratory testing professionals in 2,000 clinical testing locations, representing 4,500 instruments. For over 25 years, IMV ServiceTrak has provided independent analysis of service trends and manufacturer ratings in laboratory diagnostics.
