BYG4lab is a European company new to the United States. Could you share the company’s history and your vision for the company in the United States?
BGY4lab is a European company that created one of the first data management solutions dedicated to the lab industry. When I took over BYG4lab 12 years ago, I already had over 20 years’ experience in international roles within diagnostics groups. My immediate focus was to elevate BYG4lab to a global player. Today, we have over 5,000 solutions operating worldwide, including more than 1,000 in the United States.
Due to the growing demand, our successful international partnerships—especially with U.S. companies—and our new offerings, we have decided to significantly expand our presence in the U.S. with local operations supporting our laboratory and diagnostic customers. BYG4lab Inc. is based in Chicago and plans to grow progressively. We have high expectations for our solutions in the U.S. market and have decided to launch our next generations of software suites gradually, always prioritizing total customer satisfaction. The first one is Validation Manager, dedicated to method validation. The second is nYna, our central lab data management solution.
In five years, our goal is to establish ourselves as the gold standard in our industry and the preferred partner for major players in the U.S. market, including lab networks, LIS providers, and instrument vendors. Equally crucial, BYG4lab aims to be recognized as a company that is easy to collaborate with, emphasizing a strong customer-centric approach and fostering a workplace where employees are dedicated and fulfilled. Within this time frame, we anticipate the U.S. market to become the largest contributor to our global revenue.
What do you think are the challenges that laboratories are facing today, and how do your software solutions address them?
Laboratories are facing several challenges, which can be categorized in four main areas: quality of results, data security, managing complexity, and improving efficiency.
- Quality of results is mission-critical. Labs must ensure 100% accurate results are delivered on time to the right clinician, on the appropriate device with the relevant analytics. This category also includes accreditation requirements, proficiency testing, staff skills certification, and equipment qualification.
- Security is another key challenge, encompassing data privacy, cybersecurity, and the security of the growing interoperability demand. Data integrity and security are essential but also represent some of the most risk-prone aspects of many innovations.
- Managing complexity is essential in our ever-changing environment. Coordinating across multiple labs and sites, along with various stakeholders, creates significant interoperability needs. As workloads grow with the rise of megalabs, we are transitioning from hospital-centred healthcare to a patient-centric approach. Clinician accessibility requires lab digitalization and enriched results, making data management increasingly complex. Predictive, descriptive, and prescriptive analytics are crucial. Big data in healthcare is particularly valuable for diagnosis, decision-making, and public health management, including surveillance of antibiotic resistance and epidemic alerts.
- Productivity gains are also essential. The lab industry is experiencing consolidation, mergers, acquisitions, an increase in volume due to aging populations, the prevalence of chronic diseases, and new technologies. Simultaneously, laboratories are facing staffing challenges, including shortages of lab professionals and physicians, staff burnout, and the need for new skills and training as job roles evolve. There are changing expectations for working conditions and increasing financial pressures due to declining reimbursement rates, increasing privatization of healthcare, rising competition, and the delocalization of testing. Labs must focus on avoiding redundancy by testing only what is essential, optimizing costs, reducing headcount, streamlining processes, and sharing resources.
Globally, labs are required to achieve more with fewer resources.
Our mission is to help laboratories to achieve these strategic objectives. Our solutions are designed to generate cost savings, address staffing challenges, enhance lab agility and attractiveness, and improve the quality of patient care. Additionally, we aim to be a partnership-driven organization, committed to helping our partners achieve their visionary goals.
How are these software solutions unique compared to those currently used by labs?
We are vendor-neutral, offering a comprehensive software suite that covers all laboratory needs for all disciplines, including POCT, epidemiology, and infection control. Our solutions are built on a state-of-the-art, web-based architecture using SaaS, private cloud, or on-premises model. Our Validation Manager, dedicated to method validation, features a unique SaaS architecture that eliminates the need for software installation in the lab. It’s incredibly user-friendly, with pre-loaded compliance study metrics included, and the ability to import data from any instrument via a simple drag-and-drop feature. Training is only a two-hour e-learning session, saving time, streamlining processes, and improving efficiency without any hardware or software installation.
Another example is nYna, our central lab data management solution, which we are showcasing at ADLM. nYna is designed to enhance lab efficiency and monitor all processes. Users can design personalized dashboards with dedicated widgets and alerts tailored to their working environment. The graphical rule-based system in nYna is so easy to use that the lab can leverage it to improve TAT, improve auto validation rates, and decrease rerun rates.
We would love to provide detailed demonstrations of any of our solutions, The best way to learn more is to visit us at our booth, #549 at ADLM or reach out to our dedicated team and request a demonstration.
