Adults concerned about healthcare’s equitable use of AI

Feb. 20, 2025
Letter written by individuals from the University of Michigan and the University of Minnesota.

Most adults don’t trust healthcare organizations to use artificial intelligence (AI) equitably, according to a letter written by Jodyn Platt, Ph.D., of the Department of Learning Health Sciences at University of Michigan Medical School and Paige Nong, Ph.D., of the University of Minnesota School of Public Health.

The letter describes survey findings revealing that 65.8% of adults don’t trust health providers to use AI reliably and 57.7% don’t think their healthcare system would protect them from harm caused by AI, according to a University of Michigan release.

Additionally, “adults who had higher levels of overall trust in their healthcare systems were more likely to believe their providers would protect them from AI-related harm.” Men were more trusting of healthcare than women, according to the findings. Health or AI expertise did not influence results. The authors point out a need for “improved communication and investments in organizational trustworthiness.”

The paper is published in JAMA Network Open.

University of Michigan release on Newswise

Read the letter here

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